Client Experience, Engineered for Impact
At Istwan Experience Group (IXG), we believe client experience should be your strongest competitive advantage. After years advising financial firms, we saw the same challenge: big ambitions with no clear path. IXG changes that. We deliver strategy, structure, and tools that turn client experience into measurable growth. From fractional CX leadership to high-impact workshops, we help firms design and deliver journeys that build loyalty, strengthen trust, and drive results.
Leadership with Experience and Vision
Andrea Istwan leads IXG with a clear vision: client experience should create measurable impact. With over 20 years of financial services expertise, she turns complex challenges into simple, actionable strategies. Backed by a team of skilled collaborators, IXG blends strategy, design, and execution to help firms deliver experiences that build trust, deepen loyalty, and drive growth.