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Who We Are

Istwan Experience Group (IXG) is a strategic consulting firm focused on transforming client experience in financial services. We help advisory firms and enterprises turn CX into a lever for growth, loyalty, and differentiation. With deep industry expertise and a strategy-to-execution model, we offer everything from CX assessments and journey mapping to hands-on workshops and fractional leadership. Our approach is practical, scalable, and built to embed CX into the fabric of your operations—so every client moment drives measurable impact.

What We Do

IXG offers a flexible model designed to meet organizations where they are on their client experience journey. Whether you need executive-level guidance, project-based delivery, or embedded leadership, our services create alignment, action, and measurable outcomes.

IXG Services

Let’s Turn Feedback Into Fuel For Better Experiences

IXG was founded on a simple belief: client experience shouldn’t be an afterthought - it should be your edge. After years of working with financial advisors and institutions, we saw the same pattern: firms wanted to create standout experiences but lacked the strategy and structure to make it real. That’s where we come in.

At Istwan Experience Group, we bring clarity to the client journey, aligning it with business goals in a way that’s measurable, human, and impactful. From fractional leadership to hands-on workshops, we help firms turn good intentions into great experiences—and great experiences into growth.

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